CRiEDO researchers David Rodríguez and Diego Castro, together with Trinidad Mentado and Núria Serrat, have published an article addressing a key topic for universities: intergenerational communication in the workplace among teaching staff.
In organizations with generational diversity, the exchange of information and knowledge can be both an opportunity and a challenge. In higher education institutions, managing relationships across generations requires a critical review of communication processes. However, few studies have explored this issue in university settings.
The aim of this study was to examine intergenerational communication among teaching staff at Spanish public universities. To achieve this, the Workplace Intergenerational Climate Scale questionnaire was administered to 1,751 academics.
The findings reveal that:
- There are age-related stereotypes that influence communication.
- When intergenerational communication is perceived as effective, it tends to focus mainly on academic tasks.
- Age differences and associated beliefs significantly affect the quality, quantity, and nature of interactions.
- Other factors such as gender, institutional size, and the intensification of managerial responsibilities also play an important role.
This study opens the door to reflecting on how to improve communication and collaboration across generations in the university context, a key aspect for quality and educational innovation.
Read the full article here.
