Conflicto y comunicación organizacional en los centros de formación. Modelos e instrumentos de gestión

This book is a tool for managing communication and conflict in training centers. It can be useful and interesting for people interested in the organizational processes related to the system of relationships in an educational center, whether they are people who do research or if they are professionals in educational practice. There you will find numerous instruments and tools for managing communication: planning the model to follow, putting it into practice, tracking the model and evaluating it. At the same time, elements are provided for reflection and management of organizational conflicts, especially those of a communicative nature. In summary, the book provides a set of reflections and materials for improving the functioning of educational centers.